Privacy Policy

This Privacy Policy explains how Asian Bloom Consultancy FZE ("Asian Bloom", "we", "us", or "our") collects, uses, shares, and protects personal information when you use our website and recruitment platform connecting employers in the UAE and the Gulf region with candidates. By using our Services, you agree to the practices described in this Policy.

This is a working draft pending legal review. Where this Policy and our Terms & Conditions overlap, both should be read together.

1. Information We Collect

We collect the following categories of personal information:

• Account information: name, email address, password, phone number, role (candidate or employer), and preferred language.
• Candidate profile data: professional experience, positions, skills, languages, expected salary, availability, nationality, location, photographs, and work samples.
• Verification documents: curriculum vitae (CV), certificates, recommendation letters, and an official identification document (passport, national ID, or driving licence) used solely to confirm identity.
• Employer / company data: company name, business type, contact persons, locations, and vacancy details.
• Payment information: billing details and transaction records processed by our payment provider; we do not store full card numbers.
• Communications: messages, interview recordings, support requests, and contact-form submissions.
• Technical and usage data: IP address, approximate location derived from IP, device and browser information, pages viewed, and activity on the platform.
• Cookies and similar technologies: identifiers used to keep you signed in, remember preferences, and measure usage.

2. How We Use Your Information

We use personal information to:

• Create and manage your account and verify your identity.
• Operate the recruitment platform, including matching candidates with employers, processing applications, scheduling interviews, and facilitating job offers.
• Process payments and issue invoices.
• Provide customer support and respond to your enquiries.
• Send service-related communications, including notifications and reminders.
• Maintain the security, integrity, and proper functioning of the platform, including monitoring for prohibited conduct.
• Comply with legal obligations and enforce our Terms & Conditions.
• Improve our Services and, where permitted, for marketing with your consent.

3. How We Share Your Information

We share personal information only as necessary to provide the Services and as described below. We do not sell your personal information.

• Between users: relevant candidate profile information is shared with employers (and vice versa) to facilitate recruitment, subject to access controls and applicable fees.
• Service providers acting on our behalf: payment processing (Stripe), cloud file storage (Amazon Web Services), video interviews (Daily.co), real-time notifications (Pusher), and recruitment/CRM operations (RecruitCRM).
• Authentication providers: if you choose to sign in with Google or Facebook, we receive basic profile information from those providers to create or access your account.
• Analytics and marketing partners: providers such as Google and Meta (Facebook) that help us understand usage and, where applicable, deliver marketing, subject to your cookie choices.
• Legal and safety: authorities or third parties where required by law, to protect our rights, or to prevent fraud or abuse.

4. Cookies and Tracking Technologies

We use strictly necessary cookies to operate the platform (for example, to keep you authenticated) and, where applicable, analytics and marketing cookies. You can control non-essential cookies through your browser settings or any cookie controls we provide. Disabling certain cookies may affect how the platform functions.

5. Data Retention

We retain personal information for as long as your account is active and as needed to provide the Services, comply with our legal obligations, resolve disputes, and enforce our agreements. When information is no longer required, we delete or anonymise it.

6. Data Security

We implement appropriate technical and organisational measures to protect personal information against unauthorised access, loss, or misuse, including encrypted transmission and access controls. No method of transmission or storage is completely secure, and we cannot guarantee absolute security.

7. Your Rights

Subject to applicable law, you may have the right to access, correct, update, or delete your personal information, to object to or restrict certain processing, to withdraw consent, and to request a copy of your data. To exercise these rights, contact us using the details below. You may also update much of your information directly in your account settings.

8. International Transfers

We operate from the United Arab Emirates and may process and store information in other countries through our service providers. Where personal information is transferred internationally, we take steps to ensure it remains protected in accordance with this Policy and applicable law.

9. Children's Privacy

Our Services are intended for individuals who are 18 years of age or older. We do not knowingly collect personal information from anyone under 18. If you believe a minor has provided us with personal information, please contact us so we can delete it.

10. Third-Party Links

Our website may contain links to third-party sites or services that we do not control. This Policy does not apply to those third parties, and we encourage you to review their privacy notices.

11. Changes to This Policy

We may update this Privacy Policy from time to time. When we make material changes, we will notify you through the platform or by other appropriate means. The date of the latest update is shown on this page.

12. Contact Us

If you have questions about this Privacy Policy or how we handle your personal information, please contact Asian Bloom Consultancy FZE, Dubai, United Arab Emirates, through the contact details provided on our website.